Ovako’s privacy statement for customers, suppliers and others
This Privacy Statement informs about processing of personal data by Ovako AB and its affiliates. It is an information about how we use, store, and above all protect your personal data as well as for what purposes the data is collected and what rights you have.
Data processing regarding employees is described in a separate privacy statement.
The Data Controller of your data is the Ovako company that initially collected your data and decided the purposes and means for using your data. If you have questions about who the Controller of your data is or any other questions about your data, please contact firstname.lastname@example.org.
The Data Controller for all data processing on a corporate level is Ovako AB (registration number: 556813-5338, address: P.O. BOX 1721, SE-111 87 Stockholm, Sweden. Tel no +46(0)8-6221300. E-mail: email@example.com.
Personal data processing at Ovako
Personal data (hereinafter” data”) is the data about you as an individual that we collect and store for different purposes as part of our day-to-day operations.
Type of data we collect
Contact persons at customers, potential customers and suppliers
To have an efficient communication with you; keep you informed on order status, deliveries etc., respond to your questions, send information about new Ovako products and services of interest to you (newsletters, invitations to fairs and events), we store data in our registers. The registered data are contact details related to the position in the company you work for, for instance name, e-mail address and phone number.
Job applicants, trainees etc.
When it comes to job applicants and trainees etc., the candidate´s/trainee´s personal data is registered to carry out the recruitment/admission process, for instance name, e-mail address, phone number and CV. In some cases, results from different types of tests may also be collected and stored.
When it comes to digital visitors visiting the website, we collect navigational data such as IP address, cookies, session identifiers, browser type, web pages viewed, and links clicked.
When it comes to facility visitors visiting any of our offices or facilities, we collect contact details related to the position in the company you work for, for instance name, e-mail address, phone number and at some industrial areas, license plate number of vehicle and video/photo, time and location of recording.
How we collect data
We collect and process data that:
What we use data for
Supplying and receiving products and services from customers and suppliers
- you shared with us or we have received from the company you work for
- was automatically collected by the use of the website and other services
- is publicly available and
- from time to time, from third parties such as marketing companies.
We process data on you as a representative for your company, to manage and deliver or receive orders according to agreement. We process data for the products your company sells or buys to handle invoices and payments, credit information as well as claims.
Direct marketing to customers and potential customers
Legal ground: Fulfillment of agreement
We process data to be able to market our products and services to you and to the company you work for. You may receive information through letters, phone, sms and e-mail.
Recruitment/admission process for job seekers, trainees, among others
Legal ground: Legitimate interest
We process data on you to carry out the recruitment/admission process.
Compliance of laws
Legal ground: Consent
We process data to fulfill legal requirements.
Improve the page content, navigation and structure of the website
Legal ground: Legal obligation
We evaluate digital visitor statistics to the site in order to improve page content, navigation and structure.
For safety reasons and to prevent property damages and related crimes
Legal ground: Legitimate interest
We protect our facilities in order to prevent unauthorized persons gain access to industrial areas, for example when opening gates.
For how long we retain your data
Legal ground: Legitimate interest
Regarding retention periods, we store personal data only as long as necessary to fulfill the purposes outlined in this Privacy Statement unless a longer storage period is required for legitimate reasons, required by law or as necessary to justify or defend a legal claim.
If you gave your consent for the use of your data, you may withdraw that consent at any time, and we will stop using your data. Your withdrawal of consent rights, as well as the specific retention periods, are provided to you in the information where we initially collected your personal data.
With whom we share your data
We may share your data with other companies within the Ovako Group. We may also share your data with:
Transfer of data to third country
- trusted service providers, such as service providers for the purposes listed above. However, these trusted service providers act on Ovako's behalf and Ovako is responsible for the use of your data;
- when permitted or required by law to comply with requests by competent public authorities or similarly binding acts;
- if Ovako is involved in a merger, acquisition, or sale of all or a portion of its assets;
- when Ovako believes in good faith that disclosure is necessary to protect Ovako's rights, protect your safety and rights, investigate fraud, or respond to a government request.
Some of Ovako AB´s subsidiaries have operations in countries outside of EU/EES (third country). If we provide products and services to you and transfer your data to a subsidiary in a third country, we will take necessary actions to protect and ensure that transferred data is processed according to applicable law.
How we protect data
We work continuously to protect our stakeholders´ integrity. Our security work consists of protection of individuals, information, IT-infrastructure as well as of facilities and industrial areas. Specific attention is put on information security to prevent, detect and block any unauthorized access or loss of your data.
Access to your data is only shared with those who need it to perform their work. Data encryption is done when needed based on commonly known and secure encryption methods. We work continuously against spam and virus attacks in our networks.
You have a right to access data that Ovako holds about you.
You have the right to request Ovako to correct, update or remove your data at any time. However, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Privacy Statement and may also be required by law. Therefore, the deletion of such data may not be allowed by applicable law, which prescribes mandatory retention periods.
You have also right to object to a processing that is based on legitimate interest of Ovako on grounds relating to a particular situation at any time. In that case, you need to specify what data processing you object to. To the extent required by applicable data protection law, you have a right to restrict data processing.
You have a right to data portability, i.e. the right to receive the personal data in a structured, commonly used machine-readable format and transmit the personal data to another data controller, to the extent required by applicable law. This applies only for data based on a customer contract or consent.
If we collect personal data based on your consent, you have the right to withdraw your consent at any time.
Please send any requests regarding the above-mentioned rights to Ovako at firstname.lastname@example.org.
If you think there is a problem with the way Ovako is processing your data, you have a right to file a complaint to the national data protection authority in the EU/EEA.
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A persistent cookie is stored on your computer's hard drive for a specific period. A session cookie is stored temporarily in the computer's main memory while the visitor is on the site. Session cookies are deleted when you close your browser. www.ovako.com uses only session cookies to facilitate our analysis tools. Aside from these, neither www.ovako.com nor others either collect or store any other information about its users.
If you do not accept cookies, you can easily choose to change your browser settings so that they will not be accepted. However, this means that we cannot guarantee that the pages will work optimally.
Last updated 24 May 2018